Zomato Fires 13% of Workforce, Rest To Get 50% Pay Cut

The employees being laid off will be contacted over Zoom calls and offered assistance to find new employment.

Zomato delivery executives line up.

Photo: IANS

Hit hard by the Covid-19 pandemic, Zomato CEO Deepinder Goyal on Friday announced that the company will lay off nearly 13 percent of its workforce – over 600 employees – via Zoom calls, along with salary cuts for the rest of the employees for at least the next six months starting June, with higher cuts going up to 50 percent for people in senior roles.

Stressing that the company needs to prepare itself for things getting worse, Goyal said that multiple aspects of his business have changed dramatically over the last couple of months and many of these changes are expected to be permanent.

“While we continue to build a more focused Zomato, we do not foresee having enough work for all our employees. We owe all our colleagues a challenging work environment, but we won’t be able to offer that to 13 percent of our workforce going forward,” he said in a detailed statement.

Over the next couple of days, the company will get on Zoom video calls with the impacted employees to walk them through the next steps and help them find jobs as soon as possible.

"All our employees, who no longer have any work at Zomato, will continue to be with us at 50 percent salary for the next 6 months," said Goyal.

"Some impacted employees work with us through manpower agencies and not directly on our payroll. We are going to help these agencies support these employees with two months of severance (vs 15 days of contractual obligation)," he added.

In March, Goyal had hinted that to conserve cash flows, hundreds of Zomato employees have taken deep voluntary salary cuts.

Zomato is offering those who are laid off to keep their company-issued laptops and phones (if any), saying that previously allocated ESOPs will continue to vest "during this period of 6 months, as all these people will remain on our payroll with reduced pay".

Starting June, said Goyal, the company proposed a temporary reduction in pay for the entire organisation.

"Lower cuts are being proposed for people with lower salaries, and higher cuts (up to 50 percent) for people with higher salaries," informed Goyal.

If someone has already taken a voluntary cut equal to or more than the proposed temporary reduction in pay, he or she will not be expected to take an additional cut.

"This temporary reduction in pay will also be eligible for 2x ESOP grants just like the earlier voluntary cuts. I foresee (and hope) this to be around 6 months from now," said the Zomato CEO.

Zomato's business has been severely affected by the Covid-19 induced lockdown as a large number of restaurants have already shut down permanently.

"I expect the number of restaurants to shrink by 25-40 percent over the next 6-12 months. What actually happens, for better or worse, is anybody's guess," Goyal said.

He, however, said that the company's burn rate is significantly down from the pre-COVID levels.

"We are, however, going to prepare ourselves for things getting worse. Covid-19 has been a black swan event for the world economy; we do not yet know if we have hit the global minima in this journey with the virus," said Goyal.

"Therefore, we need to make sure that we preserve as much cash as possible to weather the storm if the business environment gets worse, or continues to be the same for the rest of the year or more," he added.

Zomato has over 150 offices globally. Goyal also announced plans to make partial or full work from home a permanent feature.

This includes full-time work from home or at the field (for sales teams, office presence is only required for large team meetings, gatherings, performance reviews), part-time work from home (some days in office, other days at home), and work from an office (all days in office).