Google Probes Reported Global Outage of Gmail & Drive

The outage has affected users in US, Europe and some parts of Asia.

The Quint
Tech News
Updated:
Gmail and Google Drive were reported to be down majorly in Europe, US and Asia.
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Gmail and Google Drive were reported to be down majorly in Europe, US and Asia.
(Photo: The Quint)

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Morning hours on 13 March, Wednesday turned out to be a disaster for many people around the world as they were not able to send emails via their gmail account due to a global outage.

Several Google users on Wednesday reported problems with accessing Gmail and other services in large parts of the world. The company said it was investigating the problem.

Many users in Australia, the US, Europe and Asia reported outages with Gmail, Google Maps and Google Drive, The Guardian reported.

Parts of Japan majorly affected by the gmail outage.(Photo: downdetector.com)
Time when the outage spiked the most.(Photo: downdetector.com)

Google issued a statement later saying that it was investigating the matter.

“We will provide more information shortly. The affected users are able to access Gmail, but are seeing error messages, high latency, and/or other unexpected behaviour,” the company posted on its service website.

Unable to send emails, several users received an error message: "Message could not be sent. Check your network and try again".

This outage apparently affects users of workplace G-Suite accounts as well, though it's unclear to what extent the outage is or what has caused it.

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Google ‘Apologises’ for Gmail Outages

Google, around noon, resolved the bug and apologised to its users after they pointed the matter on social media.

Without stating the cause of the outage, in a release, Google said, "We apologise for the inconvenience and thank you for your patience and continued support."

(With inputs from IANS)

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Published: 13 Mar 2019,01:04 PM IST

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