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Once again, we are in the world of Social Media-India theatre . On one side, is an almighty platform company with a business model entirely dependent on the behavior collection of its users by mass surveillance and big data exploitation. On the other side, is an independent non-profit news and opinion website.
Once again, we as users, are asked to watch this drama unfold while the fat cats scramble to maintain their positions, and journalists are asked to provide evidence of their analyses.
Here are the facts that led to the current scenario.
On 6 October, The Wire reported the takedown of several Instagram stories by satirical anonymous account 'Superhumans of Cringetopia' for violation of platform community guidelines.These stories were apparently removed for portraying nudity. This was puzzling as everyone featuring in the video seemed covered and no sexual connotation was discernible.
This was followed by another exclusive story by the said organisation, asserting that the posts were removed not by an algorithmic glitch as previously asserted but because of a report by Instagram user @amitmalviya, belonging to Amit Malviya—President of the ruling party Bharatiya Janata Party's (BJP) IT Cell. The Wire based this on information obtained through an internal source.
This launched a back and forth volley of denials and allegations of fraud by Meta's policy communications director Andy Stone and Chief Information Security Officer (CISO) Guy Rosen.
Responding to these, the news outlet has provided a point-by-point rebuttal of these assertions. However, facts are still emerging and evolving.
The real issue is the immense moment-to-moment power wielded by the platform companies. Their decisions about whom to favour with internal procedural advantages like their decisions about what material to refrain from carrying or to remove after publication — affect the allocation of political power.
Yet, they are exempt from legal liability for "user-generated content" on the supposed ground that they do not make editorial decisions at all. This absurd contradiction so flagrantly defies logic, so patently depends on falsehood that continued pretense is no longer possible. But the platform companies have one last strategy to avoid accountability for their "content".
Trading for political influence, the editorial decisions one takes, automatically become legally immune, no questions asked. And these companies seem to be hitting the nail on its head.
As always, when governments and the platforms are negotiating their relationship, it is the peoples' rights they are compromising. The game they play has its own arbitrary conventions: the stakes are very high, the smallest details can matter. But we are kept on the sidelines, and we are, thus, guaranteed to be losers in the end.
In the current phase of the dance, governments are taking advantage of public distrust of the platforms to demand more power to use the platforms as censors.
Even highly educated ministers in Ministry of Electronics and Information Technology (MeitY) are not above this desire for complete control even at the expense of driving business away from India.They are enabling themselves to impose massive fines, threatening to imprison individual executives, backing their demands with all sovereign power. They will get what they want.
The platform companies will get the social and legal support they need to keep growing the power of which government and governing parties take advantage. What people want is to receive benefits of digital transformation, with the power to govern themselves with respect to their rights under the rule of law increased, not traded away for ‘convenience’.
We need a political program for digital democracy that empowers people. Their interests will not be represented by government in the present configuration, no matter what government.
Building digital services that help everyone communicate, learn, share, do business and grow is a matter of primary government concern. Policy for digital services should begin from users' rights. Users gain nothing from the platforms' immunity. Users' rights to free expression, to dignity for themselves and their loved ones in the public space, to equal treatment in interaction with public entities---none of these rights is furthered by the fiction of the platform-as-conduit.
Let us begin by making the platforms legally responsible, like any other publisher, for what they publish. And if this destroys social media in the making, so be it. One small step at a time...
(Mishi Choudhary is Managing Partner at Mishi Choudhary & Associates LLP, and Legal Director at the Software Freedom Law Center. Eben Moglen is Professor of Law and Legal history at Columbia University, and Director-Counsel and Chairman at the Software Freedom Law Center.)
(At The Quint, we question everything. Play an active role in shaping our journalism by becoming a member today.)
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